In addition to offer things to eat and drink, providing amusement can do a lot to make nodes feel welcome in your foyer . Whether you go as big as hosting live music or as simple as providing gameboard games and reading material, the mien of entertainment testament say your nodes they’re welcome to recoil back, relax, and enjoy the lobby.
Determine Your USP Your unique merchandising proposition (USP) is what volition make your micro hotel stand out from the competition . What can you offer that other hotels in the area cannot ? This could be anything from a focus on sustainability to oblation in-room massages or being pet-friendly or applied science-focused . Once you know your USP, see to it it is reflected in every facial expression of your hotel, from the décor to the creature comforts you propose.
Anyone who’s ever worked in customer serve do its red cent well that a uncivil client gets worse service . Why ? Would you be motivated to help out soul who was rude, patronizing or outright abusive toward you ? No ? Well, you can bet that the front desk agent won’t be either . It’s worth remembering that movement desk agents wield a lot of exponent in a hotel.
That doesn’t mean there aren’t certain tipping rules to take into answer for, peculiarly when travelling . Particularly in a time where hotels are short-staffed, with fewer workers doing more tasks, tipping for the spare feat is a nice or regular necessary thing to do.
