The lobby is one of the virtually crucial spaces of a lodging operation . Whether they’re checking in, checking out, or waiting to sports meeting acquaintances, every guest spends time there . It’s where they organize their first and go impressions of your prop . So ensuring optimum purpose and functionality should be a antecedency . Here are our top crests for making the well-nigh out of your hotel lobby:
Make VIP service proactive . If you do it a wedding party party is coming, surprise the bride with a elbow room kick upstairs or property collations in her way with a congratulating plug-in . Thoughtful details can turn a one-time guest into a patron .
On the other hand, a lilliputian kindness and respect toward the movement desk can work wonders . A front desk agent who’s on your side can aid you get an upgraded room, get a late checkout time, or help with a one thousand other little things . Even if they can’t assist you out, at least you made somebody’s day a piddling better . And that’s worth a lot . If you’re truly looking for bang-up service, try a $20 tip.
This power be why a Cornell University study found that answerers don’t find obligated to tip hotel housekeepers, compared to mixologists or hotel doorbell staff . But tipping these essential hotel staff extremities is an important function of go etiquette to factor into your next trip.