The key to an inviting lobby is integration . Instead of designing a traditional lobby with a movement desk and trivial else, try to blend in other functional zones . Places to sofa, lays to eat, poses to work—a multifariousness of seating selections testament turn your entrance hall into a dynamic place your guests can enjoy, or else of just pass through . And if your staff are equipped with a tablet, you can omission the traditional front desk altogether.
Make VIP service proactive . If you sleep together a wedding party is advent, surprise the bride with a elbow room upgrade or place snacks in her room with a congratulating board . Thoughtful details can turn a one-sentence guest into a sponsor .
In some guinea pigs, a room is marked as engaged because of a maintenance issuing . Chat nicely to the hotel agent, and you may get yourself with a well price reduction for a room with a minor issue.
Special requests . Say you know the scent of the hotel shampoo or you’d care an additional couple of the plush hotel sliders and you asked housekeeping for thomas more . A nice tip shows your admiration.
