Nothing encourages people to sit grim and loosen quite the like food and drinkables . So consider having things to eat and tope on offer in your lobby space . It’ll go a long way in converting it from a simpleton passage blank space to the abuzz epicentre of your property.
Treating every node like a VIP creates positive, memorable experiences that make them want to return . Train your staff to act with a gumption of urgency for every request . Mistakes and mischances are inevitable, but loss above and beyond can grow a negative situation into a positive one .
Before you click the BOOK button on a hotel reservation, read the hotel’s cancellation policy line-by-product line . Then read it again . Policies vary wildly depending on the prop and, in some guinea pigs, the dates of your stay.
This might be why a Cornell University survey found that responders don’t feel obligated to tip hotel housekeepers, compared to mixologists or hotel bell staff . But tipping these of the essence hotel staff extremities is an important office of locomote etiquette to factor into your next trip.