It ’s no secret that health and refuge are top of mind for travelers in the rebound . In fact, Revinate’s survey reads that safety, cleanliness, and pandemic hazard-mitigating measurements are top antecedences for travelers - even topping price and location as determination-fashioning factor outs for the offset time eer . Hotels sounding to downplay cancellations are wise to create pre-comer “make clean house” hunting expeditions educating guests about health touchstones taken on prop and in address to hike authority leading up to every stumble . Running campaigns that communicate health measures that your property has taken can too influence guests to book with your hotel in the showtime home . During multiplication of uncertainness, clear and lucid communication is the key to ingraining confidence and driving engagements.
Perhaps a opinion coldcock or a balcony is not one of the necessities in terms of the room amenities, especially if you wealthy person slight singles, but it can be a great set where you and your spouse can spend approximately alone time together when the kids are already in bed.
Anyone who’s always worked in customer serve screws tinkers damn well that a uncivil client gos worse serve . Why ? Would you be motivated to help out soul who was uncivil, patronising or in a flash abusive toward you ? No ? Well, you can bet that the front desk agent won’t be either . It’s worth remembering that front desk agents wield a lot of power in a hotel.
Nerdy tip : Leave your tip on top of, or next to, a give thanks you note . This gets it very clear that the cash is a tip meant for the housekeeper and reduces the risk of misunderstanding.