The lobby is one of the almost important spaces of a lodging operation . Whether they’re checking in, checking out, or ready and waiting to meet friends, every guest passes time there . It’s where they organize their number one and hold up impressions of your prop . So ensuring optimum intention and functionality should be a anteriority . Here are our top peaks for making the about out of your hotel lobby:
Help people decide what to do on their trip-up . By mailing astir local events or by hosting your own, you’re giving potential guests an extra incentive to come to your hotel . This is particularly important if you have a significant off-time of year and want to boost engagements, or if your hotel is a little off the beaten way of life and people need to justify why they’re fashioning a trip-up there . So whether you host workshops, train on a full-of-the-moon-scale medicine festival, or fair want to promote local events, it all adds to the tale of your hotel . Take The Soho Farmhouse teaming up with BMW to promote an electric automobile car drive-in movie experience, which could’ve been barely the alibi soul needed to get out into the countryside for a weekend away.
Check -in is also where hotels should apprise you of additional fees not included in the room rate, such as resort fees (and dont get us started on that boondoggle) and charges for fitness plaza access, parking, pets, or towels . Again, most of these fees should be listed on the hotel’s site at the time of engagement, but it’s eer a good thought to reexamination the extras at the start of your stay.
Nerdy tip : Leave your tip on top of, or following to, a thank you take down . This gets it very clear that the john cash is a tip meant for the housekeeper and quashes the take a chance of misapprehension.