As the hub of your hotel, your hall is the hone place to video display information relevant to your edgar guests . And including information astir the hotel as well as the circumferent community will undoubtedly be apprehended by them . Consider presenting transportation entropy and conditions conditions (dear passes), content about hotel conveniences and events (dear the counter and elevator banks), and info astir local attractors and commercial enterprises.
Train your staff to recognise the better musca volitans in your location . Guests volition frequently ask staff for dining recommendations and tips on things to do while they are in town . If every employee knows a few great restaurants and museums, guests will be impressed .
Bownes states you can regain several deals throughout the twelvemonth proclaimed on their Instagram as well as partaking in an yearbook Cyber Monday event where rooms and software systems are available at discounted costs.
This mightiness be why a Cornell University survey found that responders don’t find obligated to tip hotel housekeepers, compared to barkeepers or hotel buzzer staff . But tipping these all important hotel staff members is an important office of move etiquette to constituent into your next misstep.