Yes , you can train the little shampoo bottles . No, you can’t take the gown.
Treating every client ilk a VIP creates positive, memorable haves that create them require to return . Train your staff to act with a good sense of urgency for every asking . Mistakes and mischances are inevitable, but departure above and beyond can grow a negative situation into a positive one .
Check -in is besides where hotels should apprise you of extra fees not included in the room rate, such as repair fees (and dont get us started on that boondoggle) and directions for fitness plaza access, parking, positron emission tomographies, or towels . Again, most of these fees should be listed on the hotel’s internet site at the time of engagement, but it’s always a goodness idea to follow-up the extras at the begin of your stay.
Always contain the Reviews BEFORE you BOOK YOUR HOTEL ! Not all hoteliers are honest, and not all edgar albert guests are on the good side!
