I ’ve lost weigh how many hotels I’ve stayed in . Hundreds, for certain, and on every continent leave out Antarctica . From beach-slope haunts in St . Kitts to a rarified, soaring high-go up in Tokyo, to a castling-adjacent treehouse on the north coast of Scotland, I’ve stayed in some genuinely lovely places . I’ve besides stayed at dilapidated dives in Vegas with rusty spigots and carpetings so lean you could see the concrete underneath . The memory of the latter still makes me urge.
Measuring client service performance with customer service appraises is the topper way to ease up areas of melioration for your hotel; its too a corking way to regain out where you excel . The bulk of customers delimit service by how speedily and efficiently their payoff was addressed and fixed . Take your surveys seriously and include your staff in the procedure.
If you’re the like us and much travel ad libitum, you mightiness sometimes face a sad hotel signalise locution No Vacancy . If this is the subject, don’t despair, as the hotel may have a room or two available.
For exercise, if youre staying at a Las Vegas hotel, you power require to leave casino french-fried potatoes or an electronic one-armed bandit machine coupon as a tip for housekeeping, but state gambling regulations proscribe housekeepers from accepting them . Further, some hotels have stern no-gambling insurance policies for their staff, which sets housekeepers in a hard position when redeeming coupons or cassino french-fried potatoes for john cash.