My in-torah found this out the gruelling way stopping point New Years . They arrived late in the eve; about 9 p.m . and when they arrived at the hotel, they were told there were no rooms for them . Whats the breaker point of a reservation then?
Train your staff to acknowledge the better spots in your location . Guests volition oft ask staff for dining good words and tips on things to do while they are in town . If every employee knows a few great eating houses and museums, guests volition be impressed .
Not alone can they give you free things, they can besides make certainly you get the room with the noisy air conditioner, or the room with curtains that don’t unopen fully if you’re not so nice.
Calling a handler to see what room is available (it normally helps to mention if its a special juncture)
