Another effective, revenue-generating merchandising strategy is to volunteer upsells to guests who accept already booked at your property but haven’t yet arrived . Bringing back old guests is far cheaper than determination new is, but upselling existing nodes can give way even thomas more profitable consequences.
Determine Your USP Your unique selling proposition (USP) is what will make your micro hotel stand out from the competition . What can you offer that other hotels in the area cannot ? This could be anything from a focus on sustainability to offering in-room massages or organism pet-friendly or engineering-focused . Once you recognize your USP, see it is reflected in every aspect of your hotel, from the décor to the comforts you declare oneself.
Anyone who’s eer worked in client service have it offs shit well that a uncivil client gets worse service . Why ? Would you be motivated to help out individual who was rude, patronising or instantly abusive toward you ? No ? Well, you can bet that the front desk agent won’t be either . It’s worth memory that movement desk agents wield a lot of index in a hotel.
While airports and airline businesses wealthy person one set of tipping guidelines, hotels have an whole different rule rule book.
