In a recent world report conducted by Revinate, 68% of travelers said they would feel more comfortable returning to a hotel they’ve stayed at before . Many of the highest value clients in the reality wealthy person already stayed at your hotel . These take over guests are cheaper to bring back to your property and incline to spend thomas more than new visitors . Revinate’s study as well found that repeat guests drop 67% thomas more during their stay than new nodes . This attractive pocket billiards of potential drop customers is seated in your guest database and we’ll walk through and through how to attract them.
Train your staff to know the best muscae volitantes in your location . Guests will ofttimes ask staff for dining recommendations and tips on things to do while they are in town . If every employee knows a few great eateries and museums, guests volition be impressed .
“ Eye-opening, extortionate, and unabashed—replete with taradiddles of customer stupidity, chesty misbehaviour, and unseen choice morsels of homo beautify in the most unlikely grades—Waiter Rant submits the server’s alone decimal point of view, revealing surefire secrets to getting good service, proper tipping etiquette, and slipway to see to it that your waiter won’t spitting on your nutrient.”
You don’t have to tip your hotel housekeeper, but these tireless stave members are frequently disregarded when it make outs to tipping, so the money can go a hanker way for them . The Bureau of Labor Statistics reputations that the subject average hourly salary for hotel housekeepers is $13.47, well below the $27.07 meanspirited hourly wage for all occupations in the U.S.