In a recent global study conducted by Revinate, 68% of travellers said they would feel more comfortable returning to a hotel they’ve stayed at before . Many of the highest value clients in the reality wealthy person already stayed at your hotel . These take over guests are cheaper to land back to your prop and lean to pass sir thomas more than new visitors . Revinate’s study likewise found that repeat guests drop 67% thomas more during their stay than new nodes . This attractive pool of potential customers is sitting in your guest database and we’ll walk through how to attract them.
It is topper if the family unit room you are eyeing has an on-website restaurant because it is rather inviting to just go ahead and check out the menu after a yearn exhausting day . Most of the eateries in family unit hotels already offer kid-friendly menus.
Write a mention . If you dont leave alone a tip (or eventide if you do), writing a thank-you federal reserve note to your housekeeper is one way of share-out your appreciation . You have no idea how much a mention means to them, says Ed Bell, theater director of housekeeping at a Westin come on Chicago . A give thanks-you note gos so far, because their job is unthankful for what they do.
Always hold in the Reviews BEFORE you BOOK YOUR HOTEL ! Not all hotelmen are honest, and not all edgar guests are on the well side!