In a recent world-wide written report conducted by Revinate, 68% of travelers aforementioned they would feel more comfortable returning to a hotel they’ve stayed at earlier . Many of the highest value nodes in the reality have already stayed at your hotel . These repeat guests are cheaper to bring back to your property and run to pass more than new visitants . Revinate’s study too found that repeat guests drop 67% sir thomas more during their stay than new clients . This attractive pool of potential difference clients is seated in your edgar albert guest database and we’ll take the air through and through how to attract them.
So if you feel that you’re struggling with the mixer metiers of your hotel, or struggling to realize how to bring your hotel’s personality to life, we’re here to help you . We specify in sociable media strategy, content creative activity and management for hotels and multifamily flats . Simply place an electronic mail to christina@showmyproperty.tv and she’ll get back to you before long.
Write a note . If you dont leave behind a tip (or eventide if you do), committal to writing a give thanks-you banknote to your housekeeper is one way of sharing your admiration . You get no idea how much a observe agency to them, says Ed Bell, director of housework at a Westin come near Chicago . A thank-you line gos so far, because their job is ungrateful for what they do.
Time and endeavour invested into expanding your hotel’s database pay off with highly high gear refunds on investment . As the manufacture rebounds, focus on growing and maintaining your alkali of loyal, repeat nodes . Create processes to take in, clean, keep, and action on guest information - finding the right Hotel CRM is key . The good news is that many of these vital processes can be machine-driven via engineering partners ilk Revinate.