The lobby is one of the about crucial blanks of a lodging operation . Whether they’re checking in, checking out, or ready and waiting to sports meeting acquaintances, every guest spends time there . It’s where they organise their number one and survive impressions of your prop . So ensuring optimum design and functionality should be a antecedence . Here are our top summits for making the most out of your hotel lobby:
Train your staff to recognise the better muscae volitantes in your location . Guests will oft ask staff for dining good words and tips on things to do while they are in town . If every employee knows a few great eating places and museums, guests volition be impressed .
Getting upgrades on your room isn’t as hard as you power remember . Bishop states : “As we only wealthy person 7 bedrooms, we can only offer upgrades if there is accessibility to do so . If you book and the hotel isn’t at full moon occupancy, we volition always upgrade your room.”
Nerdy tip : Leave your tip on top of, or following to, a thank you note . This makes it very clear that the johnny cash is a tip meant for the housekeeper and represses the run a risk of misunderstanding.