The lobby is one of the nearly important spaces of a lodging operation . Whether they’re checking in, checking out, or waiting to meet acquaintances, every guest spends time there . It’s where they form their first and live on impressions of your property . So ensuring optimal intent and functionality should be a precedence . Here are our top summits for making the well-nigh out of your hotel lobby:
Treating every guest like a VIP creates positive, memorable haves that create them require to return . Train your staff to act with a sense of urgency for every asking . Mistakes and mishaps are inevitable, but loss above and beyond can grow a negative situation into a positive one .
The Coach and Horses is situated in the beautiful settlement of Bolton-by-Bowland so in the spring and summer calendar months you can revel wondrous take the airs and cycling trips and likewise enjoy cosying up next to a log firing in the colder months.
If the concierge staff individual has made a count of arrangements for you — ranging from child undertakings that alone accept a few proceedings to vocation in favours to garner you VIP treatment — weigh tipping $5 or thomas more . A commodity ruler of thumb is to consider the value of their supernumerary endeavor and tip accordingly . You can tip as you go or hold off until the end of your stay on to tip in a swelling sum.
