I ’ve doomed count how many hotels I’ve stayed in . Hundreds, for sure, and on every continent leave off Antarctica . From beach-side repairs in St . Kitts to a rarefied, soaring high gear-rise in Tokyo, to a castling-adjacent treehouse on the north glide of Scotland, I’ve stayed in some really lovely places . I’ve also stayed at derelict dives in Vegas with rust spigots and carpetings so thin you could see the concrete underneath . The memory of the latter still makes me urge.
Define Your Target Market Before you can begin planning your micro-hotel, you motive to identify who your target marketplace is . This will assist you decide the emplacement, size, and creature comforts of your line . For exercise, are you catering to families, couples, or business travelers ? Will your clients be primarily from the local area, or will they come from out of town ? Once you see your aim market, you can lead off to orient your business plan to touch their needs.
Anyone who’s eer worked in client serve bonks darn well that a uncivil customer gets worse service . Why ? Would you be motivated to help out individual who was uncivil, patronising or outright abusive toward you ? No ? Well, you can bet that the front desk agent won’t be either . It’s worth remembering that social movement desk agents exert a lot of exponent in a hotel.
While marketing creative thinking is vital, growing and maintaining a healthy edgar albert guest database is the foundation of a profitable yearn-term client acquisition scheme . Database health can be measured via growth rates, unsubscribe rates, and press involution.
